🌍 全球配送服務 / Global Shipping Availability
我們自豪地提供全球配送服務，致力於讓各地顧客皆能享受我們精選的計生用品。
We proudly offer global shipping services, making our carefully selected products available to customers worldwide.
請注意，訂單在出貨前平均需 3 至 5 個工作天 處理備貨。我們將盡一切努力儘快為您安排配送。
Please note that we require 3 to 5 business days on average to fulfill your order before dispatching it. Rest assured, we are doing everything we can to ship your order as quickly as possible.
📦 配送時間（依區域而異）
出貨後，根據收件國家或地區不同，運送時間約為 7–10 個工作天。若遇節假日、自然災害或疫情等不可抗因素，送達時間可能有所延誤，敬請理解。
Once dispatched, estimated delivery time is 7 to 10 business days depending on your country or region. Holidays, natural disasters, or pandemics may affect delivery times.
📦 預購／缺貨商品配送 / Pre-orders & Back-orders
若您的訂單中包含預購或缺貨商品，
我們將先發送現貨商品，其他商品將在補貨後第一時間出貨。
If your order contains pre-ordered or back-ordered items, we will ship the available items first, and the remaining items will be shipped as soon as they become available.
若您收到部分訂單商品，請放心，其他商品將陸續送達。
If you receive only part of your order, don’t worry — the rest is on the way.
🔍 訂單追蹤 / Tracking Your Order
當您的訂單出貨後，您將收到一封確認電子郵件（若提供手機號碼，也可能會收到簡訊），其中包含 追蹤編號與查詢連結。
You will receive a confirmation email and/or text message (if a mobile number is provided) containing your tracking ID and a link to track your shipment.
📅 請留意：追蹤資訊需 1–3 個工作天才會開始更新。
Please allow 1–3 business days for tracking information to update.
您也可以前往我們的【訂單追蹤頁面】追蹤包裹進度。
You may visit our Tracking Page at any time.
❗ 地址錯誤聲明 / Wrong Address Disclaimer
請您務必確認收件地址無誤。我們會盡快處理並出貨，因此僅有短時間可供修改地址。
It is the buyer’s responsibility to ensure that the shipping address provided is correct. Since we process orders quickly, there is only a short window to correct any errors.
如您提供錯誤地址，請 立即聯繫我們：
If you believe your address is incorrect, please contact us immediately at
📧 kawaharacorp@gmail.com
🔄 退貨說明 / Returns
若您需退貨，請依照我們的【退款政策】辦理。退貨運費需由買方自行負擔。
By placing an order, you agree to be responsible for the cost of return shipping. Please refer to our [Refund Policy] for full return instructions.
📧 如需協助，請聯繫我們：kawaharacorp@gmail.com
📭 包裹遺失或遭竊 / Lost or Stolen Packages
本店對於已標註為送達、但您未實際收到的包裹，不承擔責任。
We are not responsible for packages that are marked as delivered but not received.
若遇此情況，請使用【訂單追蹤頁面】上的資訊聯繫物流業者。
If your tracking shows "delivered" but you haven’t received the item, please contact the shipping carrier using the information provided on our Tracking Page.
如仍有疑問，歡迎來信客服：📧 kawaharacorp@gmail.com